Consumers should always check the validity period of promotions when purchasing hygiene products. Failing to do so can lead to unexpected issues that affect both their emotions and finances. Let’s explore the most common mistakes made by shoppers and the problems they can cause.
First, Miss Liu encountered an issue while preparing to pay for a bidet and toilet at a ceramic bathroom store. After selecting the items, she went to the checkout counter. The cashier announced the total amount, and she immediately entered her bank card password. Upon returning home, she reviewed the receipt and noticed a discrepancy in the amount. She realized the store had overcharged her by 129 yuan. Furious, she returned to the store the next morning to discuss the issue with the staff.
The clerk explained that the product was indeed on sale, but the discount period had already ended. Miss Liu pointed out that the promotional price was still displayed next to the item. The store manager suggested that the clerk might have forgotten to remove the sign, as the discount period had only just expired. Miss Liu felt the store was misleading customers, questioning why she would purchase the product if the promotion was no longer valid. However, the seller refused to refund the extra charge, stating that all procedures were completed. At best, they offered a small gift as an apology. Despite this, Miss Liu couldn’t shake the feeling that the store had intentionally taken advantage of her.
Second, another consumer saw a discounted price for bathroom products online and placed an order through a phone store, expecting delivery within a few days. When the delivery arrived, the price turned out to be higher than expected. The customer refused to pay, leading to a deadlock. After intervention from relevant authorities, it was confirmed that the promotional period had ended. The consumer argued that they didn’t know the offer had expired at the time of ordering, as the product had been advertised during the promotion. However, without a phone record, there was no way to prove the timing of the order. In the end, the customer had to accept the current price. This highlights the importance of checking the validity of discounts before making a purchase, as failing to do so may result in unnecessary expenses.
Always take a moment to verify the terms and conditions of any promotion before finalizing your purchase. It's a small step that can save you from potential frustration and financial loss.
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